Privacy Policy

Who we are
Diverse Industries Intl. Pty. Ltd.
(ABN 68 609 016 391, ACN 609 016 391)

What we collect
• Order details: name, email, billing/shipping addresses.
• Transaction info: order amounts and status. Payments are processed by our secure payment provider; we do not see or store full card numbers or CVV.
• Communications: emails and support messages you send to us.
• Technical data: IP address, device/browser details, and cookies for basic site features and limited analytics.

How we use it
• Fulfil orders; send confirmations, receipts, and tracking updates; provide support.
• Operate, maintain, and improve our site and services.
• (Optional) Send low-frequency offers to existing customers; you can unsubscribe anytime.

Sharing
• Service providers (hosting, email delivery, payments, analytics) under appropriate safeguards and only for the purposes above. We do not sell personal information.

Retention
• We keep order records for the periods required by law (e.g., tax/record-keeping). Other information is kept only as long as needed for the purposes above.
• We never store full bank/card details on our servers; each purchase is processed through our payment provider at the time of order.

Marketing & unsubscribe
• Every marketing email includes an unsubscribe link. You can also email support@trafficwave.com.au to opt out.

Cookies
• We use essential cookies for site features and limited analytics. You can control cookies in your browser settings.

Security
• We use reasonable technical and organisational measures to protect your information, noting that no method of transmission or storage is 100% secure.

Your choices
• You can request access to, or correction of, your personal information by emailing support@trafficwave.com.au.
• If you have a privacy concern, you can also contact the Office of the Australian Information Commissioner (OAIC).

Contact
• Email: support@trafficwave.com.au
• Postal: P.O. Box 2700, Caringbah NSW 2229, Australia